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Attention Previous Applicants – On Thursday, September 14, 2017, Rowan University transitioned to a new hiring system. Previous applicants will need to create a new applicant profile for any new applications.

Rowan University is a Carnegie-classified Doctoral University (Moderate Research Activity) with approximately 17,300 students. Its main campus is located in Glassboro, N.J., 20 miles southeast of Philadelphia, with additional campuses in Camden and Stratford. The University comprises seven academic colleges and five schools—the William G. Rohrer College of Business; the Henry M. Rowan College of Engineering; the Colleges of Communication and Creative Arts, Education, Humanities and Social Sciences, Performing Arts, and Science and Mathematics; the Cooper Medical School of Rowan University; the Rowan University School of Osteopathic Medicine; the Graduate School of Biomedical Sciences; the School of Health Professions; and the School of Earth and Environment—with an Honors College that spans across disciplines. Rowan is one of two public universities in the country to offer M.D. and D.O. medical degree programs. The institution is also home to the South Jersey Technology Park, which fosters the translation of applied research into commercial products and processes. Rowan has been recognized as one of the top 100 public universities in the nation and is ranked third among public institutions in the North by U.S. News & World Report.

Rowan University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. For the complete Rowan University non-discrimination and affirmative action policy see:


Administrative Assistant

Apply now Job no: 492863
Work type: Regular full time
Location: Stratford, New Jersey
Categories: Administrative - Clerical



Under direction of the Director of Administration, performs a wide variety of administrative services within the Department of Geriatrics & Gerontology & the New Jersey Institute for Successful Aging to assist with achieving the tripartite mission of clinical services, education and research. Serves as confidential assistant to the Director of Administration.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Functions as the initial contact for the Director of Administration in a professional and confidential manner; provides routine information and handles messages and visitors appropriately.

Assists Director of Administration with all administrative aspects of clinical practice including monitoring scheduling percentages, coverage schedules, special clinical programming, patient and provider experience/satisfaction, and advertising; provides investigation and responses to Director on these matters as needed.

Assists Director with analyzing and organizing clinical office procedures and workflow of the clinical office; recommends improvements where necessary.

Assists Director of Administration with the administrative aspects of oversight of clinical quality programs including ACO, APM, MIPS, etc; serves as Network Practice Coordinator (NPC) for corresponding programs. 

Prepares departmental reports from Centricity IDX and other software programs to gather information for analyzing as requested by Director of Administration.

Prepares form letters and clinical practice security and onboarding forms for review and approval by Director; assists in semi-annual updates of clinical schedules and EMR forms.

Assists Director with orienting all new staff members to the clinical practice operations. 

Serves as principal liaison between departmental staff & faculty and Director of Administration.  Assists Director in providing timely follow-up of problems, suggestions and questions; maintains a log and documentation of same.

Interacts with CBO, Managed Care, Faculty Affairs, IT, and other University Departments when necessary to fulfill job assignments.

Assists Lead CMA & Director of Administration with clinical office supply inventory tracking and management include vaccines and equipment maintenance management.   

Attends monthly faculty operations meetings when necessary.  

Represents Director of Administration at meetings when appropriate; responsible for all special projects as assigned by Director.

Understands and adheres to Rowan compliance standards as they appear in the Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.

Keeps abreast of all federal, state and Rowan University regulations, laws and policies as they presently exist and as they change or are modified.

Performs other duties as assigned.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Two (2) to Five (5) years of administrative or clinical office support experience in academic medicine working with faculty and staff. Coursework toward Bachelor’s Degree in Business or Healthcare desired. Knowledge of clinical workflows and clinical systems for scheduling and charting (EMR) strongly preferred. Experience in clinical office support role such as medical assistant highly desired. Experience with the geriatric patient population a plus. Must be proficient in Microsoft Word, Excel, Power Point, Centricity IDX & EMR, teleconferencing applications, and Internet Explorer. Must have excellent investigative, communication and writing skills in order to independently take specific assignments from beginning to end. Experience multi-tasking in fast pace environment desired. Must be able to maintain confidentiality and successfully collaborate with all levels of an organization to achieve goals.



Min. $20.61

Mid. $21.11


Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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Current Opportunities

Position Location Closes
Administrative Assistant Stratford, New Jersey

Rowan University is committed to assisting all members of the Rowan community in providing for their own safety and security. The Annual Security and Fire Safety Report is available on the Department of Public Safety website at:

If you would like to receive a hard copy of the Annual Security and Fire Safety Report which contains this information, you can stop by the Department of Public Safety Office, located at Bole Hall Annex, 201 Mullica Hill Road, Glassboro, NJ 08028 or you can request that a copy be mailed to you by calling (856) 256-4562 or 4506. The report contains information regarding campus security and personal safety including topics such as: crime prevention, public safety authority, crime reporting policies, fire safety, disciplinary procedures and other matters of importance related to security on campus. The report also contains information about fire statistics in Rowan University Residential Facilities and crime statistics for the three previous calendar years concerning reported crimes that occurred on campus; in certain off-campus buildings or property owned or controlled by the University; and on public property within, or immediately adjacent to and accessible from the campus. This information is required by federal law, Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or "Clery Act" and is provided by the Rowan University Department of Public Safety.

All positions are contingent upon budget appropriations.