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Rowan University is a Carnegie-classified Doctoral University (Moderate Research Activity) with approximately 19,000 students. Its main campus is located in Glassboro, N.J., 20 miles southeast of Philadelphia, with additional campuses in Camden and Stratford. The University comprises seven academic colleges and five schools—the William G. Rohrer College of Business; the Henry M. Rowan College of Engineering; the Colleges of Communication and Creative Arts, Education, Humanities and Social Sciences, Performing Arts, and Science and Mathematics; the Cooper Medical School of Rowan University; the Rowan University School of Osteopathic Medicine; the Graduate School of Biomedical Sciences; the School of Health Professions; and the School of Earth and Environment—with an Honors College that spans across disciplines. Rowan is one of two public universities in the country to offer M.D. and D.O. medical degree programs. The institution is also home to the South Jersey Technology Park, which fosters the translation of applied research into commercial products and processes. Rowan has been recognized as one of the top 90 public research universities and the 7th fastest growing research institution in the nation.

Rowan University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. For the complete Rowan University non-discrimination and affirmative action policy see:


Technology Support Specialist (AFT, PSS2)

Apply now Job no: 493978
Work type: Regular full time
Location: Glassboro, New Jersey
Categories: Professional


The Technology Services Evening Support Specialist reports to the Director of Technology Services. This position supports faculty and student computing and printing: Computer labs, specialty labs, and

Technology Enhanced Classrooms, computer imaging, and AV support. This position will specifically and comprehensively support various systems and software used for instruction and research during evening classes.

This position will be working from 1:00 pm – 9:00 pm, Monday through Friday.

Essential Position Responsibilities/Functions:

  • Supports and maintains all Rowan Technology Enhancement Classrooms, computer facilities and open computer labs.
  • Installs and images software for Rowan computer facilities.
  • Supports end-users using varying operating systems including Windows and Macintosh.
  • Provides software support to faculty and staff.
  • Maintains user support tracking systems.
  • Maintains printing tracking system.
  • Maintains support and training materials.
  • Supports and maintains all Rowan computer lab printing systems.
  • Develops training materials for hardware and software support.
  • Provides high quality and professional customer-based service for all instructional, research, and computing needs.

Qualifications: (Required)

Minimally, the Technology Services Evening Support Specialist should hold a Bachelor’s degree in Technology or a related discipline such as computer science.

  • A Bachelor’s degree in an Education or Technology-related discipline, with significant experience in instructional technologies.
  • Experience working collaboratively on instructional projects, and leading multiple projects.  
  • Strong understanding of classroom pedagogy.  
  • Strong interpersonal and customer-service skills.
  • Proficiency in diverse OS computing environments.
  • Experience with computer imaging and virtual environments.
  • Experience with printing technologies, support, and maintenance.
  • Knowledge of some structured programming languages such as html, javascript, and PHP. 
  • Proficiency in Web and online design, implementation, and evaluation.

Qualifications: (Highly Desirable)

  • Have excellent oral and written communication skills.
  • Have strong organizational and problem-solving skills.
  • Be able to work independently and to solve problems with minimal supervision
  • Proven ability to stay current with rapidly changing technology.


Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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Current Opportunities

Position Location Closes
Technology Support Specialist (AFT, PSS2) Glassboro, New Jersey

Rowan University is committed to assisting all members of the Rowan community in providing for their own safety and security. The Annual Security and Fire Safety Report is available on the Department of Public Safety website at:

If you would like to receive a hard copy of the Annual Security and Fire Safety Report which contains this information, you can stop by the Department of Public Safety Office, located at Bole Hall Annex, 201 Mullica Hill Road, Glassboro, NJ 08028 or you can request that a copy be mailed to you by calling (856) 256-4562 or 4506. The report contains information regarding campus security and personal safety including topics such as: crime prevention, public safety authority, crime reporting policies, fire safety, disciplinary procedures and other matters of importance related to security on campus. The report also contains information about fire statistics in Rowan University Residential Facilities and crime statistics for the three previous calendar years concerning reported crimes that occurred on campus; in certain off-campus buildings or property owned or controlled by the University; and on public property within, or immediately adjacent to and accessible from the campus. This information is required by federal law, Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or "Clery Act" and is provided by the Rowan University Department of Public Safety.

All positions are contingent upon budget appropriations.