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Rowan University is a Carnegie-classified Doctoral University (Moderate Research Activity) with approximately 19,000 students. Its main campus is located in Glassboro, N.J., 20 miles southeast of Philadelphia, with additional campuses in Camden and Stratford. The University comprises seven academic colleges and five schools—the William G. Rohrer College of Business; the Henry M. Rowan College of Engineering; the Ric Edelman College of Communication & Creative Arts, the Colleges of Education, Humanities and Social Sciences, Performing Arts, and Science and Mathematics; the Cooper Medical School of Rowan University; the Rowan University School of Osteopathic Medicine; the Graduate School of Biomedical Sciences; the School of Health Professions; and the School of Earth and Environment—with an Honors College that spans across disciplines. Rowan is one of two public universities in the country to offer M.D. and D.O. medical degree programs. The institution is also home to the South Jersey Technology Park, which fosters the translation of applied research into commercial products and processes. Rowan has been recognized as one of the top 90 public research universities and the 7th fastest growing research institution in the nation.

Rowan University celebrates diversity and is committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to age, ethnicity, race, religion, sex, gender identity or expression, genetic information, marital status, national origin, (dis)ability status, military status, and other NJ protected classes. Rowan University does not discriminate on the basis of sex in its educational programs and activities, including employment as required by Title IX. Rowan is committed to providing access, equal opportunity, and reasonable accommodation for individuals with (dis)abilities. To request reasonable accommodation, contact Christy Mroz, Administrative Assistant, OEE@rowan.edu, 856-256-5494. Rowan strongly encourages applicants from underrepresented groups to apply. 

Rowan University is committed to assisting all members of the Rowan community in providing for their own safety and security. The Annual Security and Fire Safety Report is available on the Department of Public Safety website at: https://sites.rowan.edu/publicsafety/_docs/annual_security_report.pdf

If you would like to receive a hard copy of the Annual Security and Fire Safety Report which contains this information, you can stop by the Department of Public Safety Office, located at Bole Hall Annex, 201 Mullica Hill Road, Glassboro, NJ 08028 or you can request that a copy be mailed to you by calling (856) 256-4562 or 4506. The report contains information regarding campus security and personal safety including topics such as: crime prevention, public safety authority, crime reporting policies, fire safety, disciplinary procedures and other matters of importance related to security on campus. The report also contains information about fire statistics in Rowan University Residential Facilities and crime statistics for the three previous calendar years concerning reported crimes that occurred on campus; in certain off-campus buildings or property owned or controlled by the University; and on public property within, or immediately adjacent to and accessible from the campus. This information is required by federal law, Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or "Clery Act" and is provided by the Rowan University Department of Public Safety.

 

All positions are contingent upon budget appropriations. 

Please send inquiries to employment@rowan.edu

 

Technical Support Specialist-Asset Specialist (PSS3-CS), IRT-Technology Services

Apply now Job no: 494936
Work type: Regular full time
Location: Glassboro, New Jersey
Categories: Professional

Summary:

The Technology Support Technician, Asset Specialist will report to the Director of Technology Services, Glassboro. This position will work directly with the Coordinator of Asset Management to oversee the implementation of the Information Resources and Technology Asset Management Program. This program includes asset acquisition, maintenance and disposal processes for all technology related hardware and software purchased by the University, as well as well as managing the process for ordering, receiving, assisting, configuration and deployment of University purchased devices.

Essential Position Responsibilities/Functions:

  • Receive, configure and distribute hardware purchased by the University 
  • Work with the IRT Device Management department to troubleshoot issues with imaging and configuration 
  • Consult with University departments on hardware and software purchases 
  • Maintain the University Asset database, including all University owned hardware and software 
  • Act as IRT Liaison to University Departments in relation to their computer purchases and their compliance with IRT Asset and Acquisition policies  
  • Ensure compliance with various University policies relating to Asset Management throughout the Asset lifecycle 
  • Act as liaison with University Procurement for IRT related purchasing issues 
  • Act as coach and mentor to student worker staff 
  • Other duties as assigned   

Services Provided to the University Community: 

  • Provides high quality and professional customer-based service for campus-wide technology needs 
  • Ensures that all University computing assets are properly cataloged for maintenance and financial information 
  • Ensures University hardware purchases follow University guidelines and policies 
  • Ensures clients receive upgraded equipment as outlined in the University Trade-In Policy   

Education/Experience Requirements:

  • Graduation from an accredited college or university with a Bachelor's degree. 
  • Two (2) years of related professional experience.  
  • Experience working collaboratively on or leading IT-related projects 
  • Experience troubleshooting Microsoft Windows operating systems and imaging systems 
  • Experience troubleshooting Apple OS X and working with the Jamf Apple OS management system 
  • Experience working with Apple iOS and Android devices     

Preferred Qualifications:

  • Have excellent oral and written communication skills. 
  • Have strong organizational and problem-solving skills 
  • Be able to work independently to solve problems with minimal supervision 
  • Experience in inventory management and procurement in an IT environment 
  • Proven ability to stay current with rapidly changing technologies and changes in University policy
  • Ability to review and improve existing processes 

Salary:

  • Range P21 (Step 1 = $54,684)

Note:

  • Only completed online applications submitted on or before the deadline will be considered. 

Advertised: Eastern Standard Time
Applications close: Eastern Standard Time

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Technical Support Specialist-Asset Specialist (PSS3-CS), IRT-Technology Services Glassboro, New Jersey

 

Nondiscrimination at Rowan University: Pursuant to Title IX of the Education Amendments of 1972 and supporting regulations, Rowan does not discriminate on the basis of sex in the education programs or activities that it operates; this extends to admission and employment. Inquiries about the application of Title IX and its supporting regulations may be directed to the Assistant Secretary for Civil Rights, Office for Civil Rights, U.S. Department of Education or to the University’s Associate Vice President and Title IX Coordinator: Monise Princilus, Ed.S. , Associate Vice President and Title IX Coordinator, Division of Diversity, Equity and Inclusion, Office of Student Equity & Compliance, Rowan University, Savitz Hall, Suite 203, 201 Mullica Hill Rd, Glassboro, NJ 08028, princilus@rowan.edu, 856-256-5440 

For information on the Title IX Sexual Harassment/Sexual Assault policy and grievance procedures, please click here.