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Rowan University is a Carnegie-classified Doctoral University (Moderate Research Activity) with approximately 19,000 students. Its main campus is located in Glassboro, N.J., 20 miles southeast of Philadelphia, with additional campuses in Camden and Stratford. The University comprises seven academic colleges and five schools—the William G. Rohrer College of Business; the Henry M. Rowan College of Engineering; the Ric Edelman College of Communication & Creative Arts, the Colleges of Education, Humanities and Social Sciences, Performing Arts, and Science and Mathematics; the Cooper Medical School of Rowan University; the Rowan University School of Osteopathic Medicine; the Graduate School of Biomedical Sciences; the School of Health Professions; and the School of Earth and Environment—with an Honors College that spans across disciplines. Rowan is one of two public universities in the country to offer M.D. and D.O. medical degree programs. The institution is also home to the South Jersey Technology Park, which fosters the translation of applied research into commercial products and processes. Rowan has been recognized as one of the top 90 public research universities and the 7th fastest growing research institution in the nation.

Rowan University celebrates diversity and is committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to age, ethnicity, race, religion, sex, gender identity or expression, genetic information, marital status, national origin, (dis)ability status, military status, and other NJ protected classes. Rowan University does not discriminate on the basis of sex in its educational programs and activities, including employment as required by Title IX. Rowan is committed to providing access, equal opportunity, and reasonable accommodation for individuals with (dis)abilities. To request reasonable accommodation, contact Christy Mroz, Administrative Assistant, OEE@rowan.edu, 856-256-5494. Rowan strongly encourages applicants from underrepresented groups to apply. 

Rowan University is committed to assisting all members of the Rowan community in providing for their own safety and security. The Annual Security and Fire Safety Report is available on the Department of Public Safety website at: https://sites.rowan.edu/publicsafety/_docs/annual_security_report.pdf

If you would like to receive a hard copy of the Annual Security and Fire Safety Report which contains this information, you can stop by the Department of Public Safety Office, located at Bole Hall Annex, 201 Mullica Hill Road, Glassboro, NJ 08028 or you can request that a copy be mailed to you by calling (856) 256-4562 or 4506. The report contains information regarding campus security and personal safety including topics such as: crime prevention, public safety authority, crime reporting policies, fire safety, disciplinary procedures and other matters of importance related to security on campus. The report also contains information about fire statistics in Rowan University Residential Facilities and crime statistics for the three previous calendar years concerning reported crimes that occurred on campus; in certain off-campus buildings or property owned or controlled by the University; and on public property within, or immediately adjacent to and accessible from the campus. This information is required by federal law, Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or "Clery Act" and is provided by the Rowan University Department of Public Safety.

 

All positions are contingent upon budget appropriations. 

Please send inquiries to employment@rowan.edu

 

Manager of LMS Systems Operations, SEM/Rowan Global (Internal Applicants Only)

Apply now Job no: 495197
Work type:
Location: Glassboro, New Jersey
Categories:

Division:  SEM/Rowan Global (Student Affairs)

Department: Rowan Online

Position: Manager of LMS Systems Operations

Description:

This position manages the day-to-day operations for the team responsible for the Rowan University Learning Management System, related technologies, and support in the Rowan Online Department. This position will oversee a team of LMS administrators serving all virtual and physical campuses and will manage related projects or initiatives. Some evening, weekend, and holiday work is to be expected. Flexible work from home options may be available. This position report to the Assistant Vice President of Rowan Online. 

Responsibilities will include but are not limited to:

  • Ensure high quality and professional customer service is delivered to instructors and students.
  • Identify and assess the training and technology needs of the LMS admin team to ensure continuous improvement and advancement in online educational technologies.
  • Manage vendor contracts, vendor relations, and third-party integrations for Rowan Online systems and technologies. 
  • Evaluate team performance to ensure that operational procedures are meeting business needs.
  • Analyze existing instructional material and provide recommendations for improvements to existing Rowan online learning templates and models.
  • Train educators and students on academic online technology use, standards, and best practices.
  • Collaborate with cross-functional teams across various departments on projects and special initiatives that require services from the LMS administration team.
  • Effectively communicate with team members and stakeholders in various departments across the institution.
  • Work with academic stakeholders to assess new online learning needs and address on-going issues in the online learning space.
  • Manage and organize projects or special initiatives internal to the Rowan Online department. Assist with other projects and initiatives within the University.
  • Maintain project and operational documentation.

Required Education, Skills, and Experience:

  • A Master’s Degree. In Instructional Design, Instructional Technology, or an academic technology related field. 
  • Minimum five years of related work experience. 
  • Experience supporting faculty and students in a Higher Education environment with online, academic technologies.
  • Proficiency with administering a commercial Learning Management Systems for the purpose of supporting online learning for tertiary education.
  • Experience with enterprise system management, governance, support, and maintenance.
  • Experience managing technology vendors and contracts.
  • Experience coordinating and managing projects while serving as a team lead.
  • Have excellent oral and written communication skills.
  • Have strong organizational and problem-solving skills.
  • Be extremely customer-service oriented.
  • Be able to work independently to solve problems with minimal supervision.
  • Be able to work with both technical and non-technical staff.

Preferred Qualifications:

  • 1o years experience  in Instructional Design, Instructional Technology, or an academic technology related field. 
  • Proficiency in administering an instance of Canvas by Instructure LMS.
  • Experience leading a team of LMS administrators in a higher education environment.
  • Experience teaching academic courses in online, asynchronous format.

Notes:

  • Only completed online internal applications submitted on or before the posted deadline will be considered. 

Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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Manager of LMS Systems Operations, SEM/Rowan Global (Internal Applicants Only) Glassboro, New Jersey

 

Nondiscrimination at Rowan University: Pursuant to Title IX of the Education Amendments of 1972 and supporting regulations, Rowan does not discriminate on the basis of sex in the education programs or activities that it operates; this extends to admission and employment. Inquiries about the application of Title IX and its supporting regulations may be directed to the Assistant Secretary for Civil Rights, Office for Civil Rights, U.S. Department of Education or to the University’s Associate Vice President and Title IX Coordinator: Monise Princilus, Ed.S. , Associate Vice President and Title IX Coordinator, Division of Diversity, Equity and Inclusion, Office of Student Equity & Compliance, Rowan University, Savitz Hall, Suite 203, 201 Mullica Hill Rd, Glassboro, NJ 08028, princilus@rowan.edu, 856-256-5440 

For information on the Title IX Sexual Harassment/Sexual Assault policy and grievance procedures, please click here.