The Wellness Center Clerk is a part-time position that provides administrative support and customer service at Rowan University. Our ideal candidate is responsible for assisting students and staff with general inquiries supporting the overall daily operations of the Wellness Center. This role requires strong communication understanding of intersectionality, and a commitment to promoting a positive and supportive environment to Rowan University’s diverse community.

Key Responsibilities:

• Greet students, faculty, staff, and visitors with friendly and professional demeanor. Answer general questions regarding Wellness Center services, programs, and policies.
• Assist clients with scheduling and confirming appointments for wellness services.
• Perform clerical tasks such as filing, data entry, managing office supplies, and handling incoming and outgoing mail.
• Answer phone calls, emails, and in-person inquiries, directing them to the appropriate department or individual when necessary. Provide clear information about available services and resources.
• Support wellness programs and events by assisting with registration, materials preparation, and coordination of activities.
• Ensure the front desk area and common spaces are neat, organized, and welcoming to visitors.
• Maintain a high level of confidentiality regarding student information and all matters related to the Wellness Center’s services.
• Assist Wellness Center staff with other tasks as needed, such as special projects or event planning.

Preferred Qualifications:

• Cross-cultural sensitivity
• Strong communication skills (both verbal and written).
• Proficient in Microsoft Office and basic office equipment (phone, fax, copier).
• Ability to perform effectively under pressure and adapt to changing demands and priorities while maintaining attention to detail.
• Customer service orientation and ability to interact with a diverse group of people.
• Ability to handle confidential information with discretion.

Hours:

• This temporary, part-time position is assigned no more than twenty-five (25) hours per week. Work is contracted annually to coincide with the fiscal year and is contingent upon budget appropriate.

Notes:

• Rowan University is an Equal Opportunity Employer and values diverse people and abilities. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this position.
• Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.
• Only completed online applications submitted on or before the posted deadline will be considered.