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Welcome to Rowan University’s Career Site

A top 100 national public research institution, Rowan University offers bachelor’s through doctoral and professional programs in person and online to 22,000 students through its main campus in Glassboro, N.J., its medical school campuses in Camden and Stratford, and five others. The University has earned national recognition for innovation, commitment to high-quality, affordable education, and developing public-private partnerships. A Carnegie-classified R2 (high research activity) institution, Rowan has been recognized as the third fastest-growing public research university, as reported by The Chronicle of Higher Education. For more information on Rowan University, click here

All positions are contingent upon budget appropriations. 

Program & Systems Administrator (PSS3), Events Scheduling & Management

Apply now Job no: 500453
Work type: Regular Full-Time
Location: Glassboro, New Jersey
Categories: Professional

The Program & Systems Administrator, Event Scheduling & Management, in the Office of University Events will implement and manage the success of operational and customer service objectives for event management across all university campuses.  

This position will ensure optimal system functionality for department systems, including, event scheduling, customer relationship management tools, commencement management system, website calendar of events, room diagramming and provide the professional oversight, guidance, and knowledge necessary to elevate technical and operational performance. Responsible for participating and at times leading projects involving data migration, database management, and customer requests, this role will act as liaison to Information, Resources & Technology, Facilities, and vendors, continuously managing processes and policies.  

Duties and Responsibilities:

  • Oversee, maintain, and troubleshoot university events software(s) to improve efficiency.

  • Assist in the creation and management of event management policies and procedures and workflows based on event categories or campus locations. 

  • Work with campus partners to continuously analyze services and resources to create and manage streamlined request and inventory control.

  • Train and guide all university constituency groups on the correct usage of the event scheduling software, and event management policies and procedures.

  • Work with team members to import data and ensure compliance for the customer relationship management software.

  • Operate as the first point of contact for all event space requests on behalf of the university events department. 

  • Serve as the event supply manager for university owned event products and services as well as ensure clients follow proper rental procedures.

  • Operate as space assigner for all outdoor spaces and a collection of premier indoor event spaces and conference rooms

  • Manage the university website calendar of events for public view.

  • Serves as the point of contact for the minors compliance on campus policy by communicating to hosting divisions and departments the compliance requirements. 

  • Contribute to the planning, coordination, development and implementation of long-range department goals and objectives.

  • Demonstrate, promote, and recognize university standards for excellent customer service, effective use of resources, professional development, and continuous improvement.

  • Take a leadership role on the commencement planning team

  • Other duties as assigned 

Required Qualifications:

  • Bachelor's degree required

  • Two years’ experience in relevant role or the events and hospitality industry

  • Experience with Microsoft Word, Excel, PowerPoint and Google products, like docs and sheets. 

  • Attention to detail and the ability to balance multiple projects simultaneously are required.

  • Must be a team player and comfortable working in a busy, noisy environment.

  • The candidate must have the ability to make decisions within the scope of responsibility, be highly reliable and dependable.

  • The ability to occasionally work during evenings or weekends is required.

Desired Qualifications:

  • Sound knowledge of and experience developing and implementing processes for improved data quality and standards.

  • Ability to successfully prioritize and facilitate several projects and deadlines independently, while building collaborative relationships.

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Program & Systems Administrator (PSS3), Events Scheduling & Management Glassboro, New Jersey

 

About Rowan University

A top 100 national public research institution, Rowan University offers bachelor’s through doctoral and professional programs in person and online to 22,000 students through its main campus in Glassboro, N.J., its medical school campuses in Camden and Stratford, and five others. Rowan University is home to eight colleges and nine schools. For more information on these colleges, please click here.

Now celebrating its Centennial, Rowan focuses on practical research at the intersection of engineering, medicine, science, and business while ensuring excellence in undergraduate education. The University has earned national recognition for innovation, commitment to high-quality and affordable education, and developing public-private partnerships. A Carnegie-classified R2 (high research activity) institution, Rowan has been recognized as the fourth fastest-growing public research university, as reported by The Chronicle of Higher Education.

 

More Information

Residency Requirements

Rowan University is subject to the residency requirements of the NJ First Act (N.J.S.A. 52:14-7, P.L. 2011, Chapter 70). Any person hired to a non-exempt position shall either have their principal residence in New Jersey or have one (1) year from the date of employment to establish, and then maintain, principal residence in the State of New Jersey. Any person hired to an exempt position shall either have their principal residence in New Jersey, Delaware, Pennsylvania, or New York or have ninety (90) days from the date of employment to establish, then maintain, principal residence in the State of New Jersey, Delaware, Pennsylvania, or New York.

Non-Discrimation at Rowan University

Rowan University is committed to creating a welcoming environment for all employees. All qualified applicants will receive consideration for employment without regard to age, ethnicity, race, religion, sex, gender identity or expression, genetic information, marital status, national origin, (dis)ability status, military status, and other NJ protected classes. Rowan University does not discriminate on the basis of sex in its educational programs and activities, including employment as required by Title IX. Rowan is committed to providing access, equal opportunity, and reasonable accommodation for individuals with (dis)abilities.

To request reasonable accommodation, contact Christy Mroz, Administrative Assistant, OEE@rowan.edu, 856-256-5494. Rowan strongly encourages applicants from underrepresented groups to apply. 

Pursuant to Title IX of the Education Amendments of 1972 and supporting regulations, Rowan does not discriminate on the basis of sex in the education programs or activities that it operates; this extends to admission and employment. Inquiries about the application of Title IX and its supporting regulations may be directed to the Assistant Secretary for Civil Rights, Office for Civil Rights, U.S. Department of Education, or to the University’s Title IX Coordinator, Office of Student Equity & Compliance, Rowan University, Hawthorne Hall, Suite 312, 201 Mullica Hill Rd, Glassboro, NJ 08028, titleIXcoordinator@rowan.edu, 856-256-5440.

For information on the Title IX Sexual Harassment/Sexual Assault policy and grievance procedures, please click here. 

Annual Security and Fire Safety Report

Rowan is committed in assisting all members of our University community in providing for their safety and security.

The Annual Security and Fire Safety Report is available on the Rowan University Police Department (RUPD), Clery Act webpage here. 

The report contains information regarding campus security and personal safety including topics such as crime prevention, RUPD authority/jurisdiction, crime reporting policies, fire safety, disciplinary procedures and other matters of importance related to security on all our campuses. The report also contains information about fire statistics in Rowan University on-campus student housing facilities and crime statistics for the three previous calendar years, including reported crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by the University; and on public property within, or immediately adjacent to and accessible from the campus. This information is required by federal law, Jeanne Clery Campus Safety Act or the "Clery Act" and is provided by the Rowan University Police Department.

 If you would like to receive a hard copy of the Annual Security and Fire Safety Report which contains this information, you can stop by the RUPD Office, located at Bole Hall Annex, 201 Mullica Hill Road, Glassboro, NJ 08028 or you can request that a copy be mailed to you by calling (856) 256-4562 or email: cleryact@rowan.edu.