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Welcome to Rowan University’s Career Site

A top 100 national public research institution, Rowan University offers bachelor’s through doctoral and professional programs in person and online to 22,000 students through its main campus in Glassboro, N.J., its medical school campuses in Camden and Stratford, and five others. The University has earned national recognition for innovation, commitment to high-quality, affordable education, and developing public-private partnerships. A Carnegie-classified R2 (high research activity) institution, Rowan has been recognized as the third fastest-growing public research university, as reported by The Chronicle of Higher Education. For more information on Rowan University, click here.

All positions are contingent upon budget appropriations. 

Rowan Employee Benefits

Rowan University offers a comprehensive benefits package to its staff and faculty members* including health, prescription, and dental coverage, vision reimbursement, a variety of investment options including mandatory pension programs and voluntary retirement savings opportunities, tuition benefits and scholarships, and paid time off. For more information on available benefits at Rowan, please visit the Benefits website. Benefits available to employees of the Rowan-Virtua School of Osteopathic Medicine can be viewed here.

*Available benefits are dependent upon employee class and union affiliation.

Web Content Specialist (PSS3), Web Services

Apply now Job no: 500976
Work type: Regular Full-Time
Location: Glassboro, New Jersey
Categories: Professional

The Web Content Specialist will be responsible for supporting content contributors across the university. Specialists will work with various contributors to ensure engaging content within the Rowan University brand guidelines, and to offer support with creating content within the university’s content management system. The position works under the guidance of the Lead Web Content Strategist and reports to the Director of Web Strategy and Development for the Rowan University Web Services team. Candidates must follow the residency requirements outlined by the New Jersey AFT.

Essential Position Responsibilities:

  • Assist the Lead Web Content Strategist in planning and creating engaging content for all Rowan University web properties, and support internal and external stakeholders to identify web content objectives.
  • Work with internal Subject Matter Experts to create high-quality content that builds Rowan University’s reputation as an authoritative source.
  • Collaborate with the content team in researching page content models, site maps, user journeys, and user stories.
  • Participate in accessibility committees and verify content meets Web Content Accessibility Guidelines (WCAG).
  • Utilize Cascade workflows to review submissions from content contributors and propose changes, ensuring adherence to Rowan University’s tone and voice and other brand standards.
  • Assist the content team with synchronous and asynchronous training and documentation on writing for the web, search engine optimization (SEO), web accessibility, content governance, and Rowan University brand standards.
  • Use accessibility, usability, and SEO monitoring tools to audit content and remediate as necessary.
  • Identify and triage user support requests for content assistance and Cascade contributor access, and escalate issues to the Lead Web Content Strategist as needed.
  • Gather information regarding Cascade contributor feedback and troubleshooting, and provide recommendations to the Lead Web Content Strategist and Web Product Manager to inform web development decisions.
  • Conduct preliminary quality assurance and testing of new and existing content modules for the development team.
  • Coordinate with teams across Marketing & Communication to generate content for landing pages, campaign sites, and organic and paid search.

Qualifications:

Required

  • A bachelor’s degree in Communications, Marketing, Information, or other related field.
  • Three (3) to five (5) years of professional experience creating and optimizing web content, specifically in a content management system (CMS).
  • Proficiency with content review and copyediting.
  • Familiarity with web standards, content optimization, and SEO.
  • Understanding of accessibility standards.
  • Familiarity with user-centered design and layout aesthetics.
  • Customer service experience.
  • Ability to work effectively within a cross-departmental team.
  • Ability to work independently and solve problems with minimal supervision.
  • Strong organizational and problem-solving skills.
  • Excellent oral and written communication skills.

Preferred

  • Experience working in a higher education environment.
  • Familiarity with Cascade CMS for creating and editing content.
  • Detailed understanding of accessibility standards and WCAG success criteria.
  • Understanding of the entire web development lifecycle.

Salary:

In compliance with The State of New Jersey's Pay Transparency Act, the annual base salary range for this position is AFT: Range 21 ($63,833.24 Min to $73,416.00), with placement within the range determined by candidate's qualifications, professional experience, internal equity, and other factors. 

For internal applicants, salary is determined per the Pay Adjustment formula (NJAC 4A:3-4.9 & 4.10). 

Benefits:

For eligible employees, benefits include: comprehensive NJ State health, dental and retirement benefits, extensive accrued time off/paid holidays, and tuition reimbursement for employee, spouse, and dependents to attend Rowan University, Glassboro. (Tuition reimbursement will apply to undergraduate degrees only for spouse and dependents).

For more detailed information, please visit: https://sites.rowan.edu/hr/benefits/

Note: 

Rowan University is an Equal Opportunity Employer and values diverse people and abilities. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this position.

Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.

Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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Web Content Specialist (PSS3), Web Services Glassboro, New Jersey

 

More Information

Residency Requirements

Rowan University is subject to the residency requirements of the NJ First Act (N.J.S.A. 52:14-7, P.L. 2011, Chapter 70). Any person hired to a non-exempt position shall either have their principal residence in New Jersey or have one (1) year from the date of employment to establish, and then maintain, principal residence in the State of New Jersey. Any person hired to an exempt position shall either have their principal residence in New Jersey, Delaware, Pennsylvania, or New York or have ninety (90) days from the date of employment to establish, then maintain, principal residence in the State of New Jersey, Delaware, Pennsylvania, or New York.

Note on STEM-OPT Employment
Please note that STEM OPT employment is not permitted at Rowan University. To be eligible for a STEM OPT extension, the student's employer must be registered in E-Verify and must use the system to verify all new employees. While Rowan University is registered in the E-Verify system, the University does not use the system to verify all new employees, only those that are working on a Federal Contract. This means that Rowan does not permit individuals to work at the University using a STEM OPT Employment Authorization Document as proof of US Work Authorization.
Non-Discrimation at Rowan University

Rowan University is committed to creating a welcoming environment for all employees. All qualified applicants will receive consideration for employment without regard to age, ethnicity, race, religion, sex, gender identity or expression, genetic information, marital status, national origin, (dis)ability status, military status, and other NJ protected classes. Rowan University does not discriminate on the basis of sex in its educational programs and activities, including employment as required by Title IX. Rowan is committed to providing access, equal opportunity, and reasonable accommodation for individuals with (dis)abilities.

To request reasonable accommodation, contact Christy Mroz, Administrative Assistant, OEE@rowan.edu, 856-256-5494. Rowan strongly encourages applicants from underrepresented groups to apply. 

Pursuant to Title IX of the Education Amendments of 1972 and supporting regulations, Rowan does not discriminate on the basis of sex in the education programs or activities that it operates; this extends to admission and employment. Inquiries about the application of Title IX and its supporting regulations may be directed to the Assistant Secretary for Civil Rights, Office for Civil Rights, U.S. Department of Education, or to the University’s Title IX Coordinator, Office of Student Equity & Compliance, Rowan University, Hawthorne Hall, Suite 312, 201 Mullica Hill Rd, Glassboro, NJ 08028, titleIXcoordinator@rowan.edu, 856-256-5440.

For information on the Title IX Sexual Harassment/Sexual Assault policy and grievance procedures, please click here. 

Annual Security and Fire Safety Report

Rowan is committed in assisting all members of our University community in providing for their safety and security.

The Annual Security and Fire Safety Report is available on the Rowan University Police Department (RUPD), Clery Act webpage here. 

The report contains information regarding campus security and personal safety including topics such as crime prevention, RUPD authority/jurisdiction, crime reporting policies, fire safety, disciplinary procedures and other matters of importance related to security on all our campuses. The report also contains information about fire statistics in Rowan University on-campus student housing facilities and crime statistics for the three previous calendar years, including reported crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by the University; and on public property within, or immediately adjacent to and accessible from the campus. This information is required by federal law, Jeanne Clery Campus Safety Act or the "Clery Act" and is provided by the Rowan University Police Department.

 If you would like to receive a hard copy of the Annual Security and Fire Safety Report which contains this information, you can stop by the RUPD Office, located at Bole Hall Annex, 201 Mullica Hill Road, Glassboro, NJ 08028 or you can request that a copy be mailed to you by calling (856) 256-4562 or email: cleryact@rowan.edu.