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A top 100 national public research institution, Rowan University offers bachelor’s through doctoral and professional programs in person and online to 22,000 students through its main campus in Glassboro, N.J., its medical school campuses in Camden and Stratford, and five others. The University has earned national recognition for innovation, commitment to high-quality, affordable education, and developing public-private partnerships. A Carnegie-classified R2 (high research activity) institution, Rowan has been recognized as the fourth fastest-growing public research university, as reported by The Chronicle of Higher Education. For more information on Rowan University, click here

All positions are contingent upon budget appropriations. 

Please send any inquiries to employment@rowan.edu 

Business Analyst, DMAHS NJFC-IES PMO Office, (Hamilton Township, NJ)

Apply now Job no: 500014
Work type: Regular Full-Time
Location: Stratford, New Jersey
Categories: Managerial

This position is located in the NJ FamilyCare, DMAHS Offices, Hamilton Township, NJ 08619

SUMMARY:  With respect to the New Jersey Medicaid eligibility programs, serves in a business analyst role within the Division of Medical Assistance and Health Services (DMAHS) New Jersey FamilyCare Integrated Eligibility System (NJFC IES) Program Management Office (PMO). Prepares detailed recommendations related to improving business operations and modernizing information systems to achieve the division’s Medicaid eligibility objectives. Performs business analysis activity to improve the user experience for members and workers and ensure compliance with latest policy requirements and security standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Provides recommendations to improve the user experience for members and workers.
  • Provides recommendations to ensure compliance with latest policy requirements and security standards.
  • Applies knowledge of Medicaid eligibility rules, managed care requirements and relevant systems to monitor and implement client services/assistance programs.
  • Confers with department/agency personnel to analyze current operational procedures, business rules and practices; determines feasibility for automation, identifies problems or areas for improvement, and develops solutions.
  • Actively contributes in the gathering, development and documentation of business and user requirements as well as Joint Application Design (JAD) sessions.
  • Actively contributes in the collection and analysis of information, processes and/or statistical and operating reports to detect work backlogs and system problems.
  • Actively contributes in the planning, development, implementation and/or maintenance of new or enhanced systems.
  • Provides advice and guidance to management in determining operating policy and priorities.
  • Acts as liaison between the department/agency and involved parties such as, but not limited to, local/state/federal government agencies, business stakeholders, teams, vendors, and various external entities.
  • Troubleshoot system enhancements for processing errors and provide recommendations to comply with standards and current policies.
  • Analyzes and recommends solutions for procedural difficulties and operating problems and confers with analysts, programmers, and supervisors toward resolution.
  • Applies knowledge of systems development life cycle.
  • Maintains and/or supervises the maintenance of records and files.
  • Attends and actively participates in meetings as required.
  • Other related duties for the Office of Information Systems as needed.

QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 REQUIRED KNOWLEDGE AND ABILITIES

  • Must have the ability to learn, understand, communicate, and apply Medicaid eligibility rules.
  • Ability to ensure accuracy and compliance while testing the information system including verification that the system meets federal and state regulatory requirements. 
  • Ability to test and track issues requiring resolution within the eligibility system.
  • Ability to provide guidance and technical assistance for both public and agency use.
  • Ability to support, troubleshoot and track user problems.
  • Ability to work independently or in a team environment.
  • Knowledge of the basics of computer systems hardware.
  • Knowledge of system control statements and utility program parameters for use by information processing operations.
  • Knowledge of objectives of information processing programs/terminology.
  • Knowledge of computer programming design considerations and their differences, and applications of various programming languages.
  • Ability to operate computer equipment, depending on agency requirements, for purposes of becoming familiar with operating systems software and for analyzing program errors.
  • Ability to prepare forms, flowcharts, decision tables, and block diagrams.
  • Ability to use agency work processes/methods after a period of training.
  • Ability to prepare clear, concise user/operations/system documentation in accord with operating needs and established standards.
  • Ability to schedule and organize work activities and identify/resolve problems that arise.
  • Ability to interact with others and come to consensus on various issues.
  • Ability to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
  • Ability to read, write, speak, understand, and communicate in English clearly to perform duties of this position.

 

EDUCATION and/or EXPERIENCE: Excellent oral and written communication skills.  Ability to prioritize, exercise sound judgment and discretion, meet deadlines and work under pressure in a fast-paced environment with multiple stakeholders. Demonstrated knowledge of how to accomplish superior performance in a unionized environment is necessary. 

Must meet one of the following educational and/or experience requirements:

  • Possession of a bachelor's degree from an accredited college or university in Public Administration, Business Administration, Computer Science, Information Technology, Database Management or equivalent; and three (3) years of professional experience.
  • Four (4) years of professional experience in work specifically in IT business/data analysis activities including test strategies and test plans, business requirements.

 

NOTES:

  • "Professional experience" refers to work involving the review, analysis, and evaluation of the administrative, business, and/or operational policies, procedures, practices, and processes and/or the technological requirements of an organization for the purpose of revising/enhancing existing information systems and/or developing/acquiring and implementing new IT solutions and services. Also work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the authority to act according to one's own judgment and make accurate and informed decisions.

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Business Analyst, DMAHS NJFC-IES PMO Office, (Hamilton Township, NJ) Stratford, New Jersey

 

About Rowan University

A top 100 national public research institution, Rowan University offers bachelor’s through doctoral and professional programs in person and online to 22,000 students through its main campus in Glassboro, N.J., its medical school campuses in Camden and Stratford, and five others. Rowan University is home to eight colleges and nine schools. For more information on these colleges, please click here.

Now celebrating its Centennial, Rowan focuses on practical research at the intersection of engineering, medicine, science, and business while ensuring excellence in undergraduate education. The University has earned national recognition for innovation, commitment to high-quality and affordable education, and developing public-private partnerships. A Carnegie-classified R2 (high research activity) institution, Rowan has been recognized as the fourth fastest-growing public research university, as reported by The Chronicle of Higher Education.

Non-Discrimation at Rowan University

Rowan University celebrates diversity and is committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to age, ethnicity, race, religion, sex, gender identity or expression, genetic information, marital status, national origin, (dis)ability status, military status, and other NJ protected classes. Rowan University does not discriminate on the basis of sex in its educational programs and activities, including employment as required by Title IX. Rowan is committed to providing access, equal opportunity, and reasonable accommodation for individuals with (dis)abilities.

To request reasonable accommodation, contact Christy Mroz, Administrative Assistant, OEE@rowan.edu, 856-256-5494. Rowan strongly encourages applicants from underrepresented groups to apply. 

Pursuant to Title IX of the Education Amendments of 1972 and supporting regulations, Rowan does not discriminate on the basis of sex in the education programs or activities that it operates; this extends to admission and employment. Inquiries about the application of Title IX and its supporting regulations may be directed to the Assistant Secretary for Civil Rights, Office for Civil Rights, U.S. Department of Education, or to the University’s Title IX Coordinator, Office of Student Equity & Compliance, Rowan University, Hawthorne Hall, Suite 312, 201 Mullica Hill Rd, Glassboro, NJ 08028, titleIXcoordinator@rowan.edu, 856-256-5440.

For information on the Title IX Sexual Harassment/Sexual Assault policy and grievance procedures, please click here. 

More Information

Residency Requirements

Rowan University is subject to the residency requirements of the NJ First Act (N.J.S.A. 52:14-7, P.L. 2011, Chapter 70). Any person hired to a non-exempt position shall either have their principal residence in New Jersey or have one (1) year from the date of employment to establish, and then maintain, principal residence in the State of New Jersey. Any person hired to an exempt position shall either have their principal residence in New Jersey, Delaware, Pennsylvania, or New York or have ninety (90) days from the date of employment to establish, then maintain, principal residence in the State of New Jersey, Delaware, Pennsylvania, or New York.

Annual Security and Fire Safety Report

Rowan University is committed to assisting all members of the Rowan community in providing for their own safety and security. The Annual Security and Fire Safety Report is available on the Department of Public Safety website at: https://sites.rowan.edu/publicsafety/_docs/annual_security_report.pdf

If you would like to receive a hard copy of the Annual Security and Fire Safety Report which contains this information, you can stop by the Department of Public Safety Office, located at Bole Hall Annex, 201 Mullica Hill Road, Glassboro, NJ 08028 or you can request that a copy be mailed to you by calling (856) 256-4562 or 4506.

The report contains information regarding campus security and personal safety including topics such as: crime prevention, public safety authority, crime reporting policies, fire safety, disciplinary procedures and other matters of importance related to security on campus. The report also contains information about fire statistics in Rowan University Residential Facilities and crime statistics for the three previous calendar years concerning reported crimes that occurred on campus; in certain off-campus buildings or property owned or controlled by the University; and on public property within, or immediately adjacent to and accessible from the campus. This information is required by federal law, Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or "Clery Act" and is provided by the Rowan University Department of Public Safety.