SUMMARY: 

Performs medical, clerical, and reception duties for the Department of Geriatrics. Provides medical assistance to providers in the manner of examination and treatment of patients on and off campus.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Perform assigned workflows in accordance with established protocols for the clinical system.
• Checks patients in through EPIC/EMR system; verifies demographics and insurance information and makes any corrections or additions; copies patient’s insurance card; collects appropriate copays; retrieves referrals and prior authorizations for appropriate visits.
• Schedules patient appointments for office visits through EPIC/EMR system.
• Batches patients visit activity and prepares payments for deposits. Prepares deposit and closes batches.
• Verifies patient insurance benefits, referrals, and precertification (if needed) for services to be provided.
• Prepares patients for visits, including taking history, chief complaint, weight, blood pressure, pulse, etc. Documents values in Epic system.
• Assists providers with patient care and administrative tasks.
• Draws up medications or use prefilled medication for injections given by provider/clinical staff.
• Manage medication refills, referral, and prior authorization work queues.
• Manage medication refills, assist with department medical trials/new program ventures.
• Handles/triages patient calls. Ability to route urgent/critical messages to provider via EPIC/Phone/Email communication.
• Prepare patient letters as requested.
• Communicates with and responds to the Department's various staff, offices, and nursing facilities.
• Covers other clinical operations as requested.
• Processes new patient charts in EPIC/EMR system for next day visits and performs pre-visit planning. Insures collection of all data for other quality measures prior to, during and after the visit.
• Prepares patient charts for next day visits.
• Maintains safety, medical waste, sample medication, prescription, and refrigerator logs and keeps abreast of current regulations.
• Prepares exam room for patient visits and cleans after patient check out.
• Completes Insurance HMO referrals (paper and/or electronic).
• Scans into EPIC/EMR all appropriate patient-related correspondence and information.
• Maintains stock/discarded sample medications.
• Maintains office and medical supply inventory are up to code with appropriate expiration dates documented and visible.
• Stocks exam rooms and keeps exam rooms’ neat and orderly on a weekly basis.
• Orders injectables, vaccines, and office supplies.
• Maintains and cleans office medical equipment daily.
• Maintains and refers to capitation/fee for service lists for various insurers.
• Batches patient visits activity and prepares money for deposit.
• Handles incoming and outgoing mail.
• Performs typing, as needed.
• Maintains a professional, hygienic, and orderly office appearance.
• Communicates with the Department’s various staff and offices.
• Opens and closes offices.
• Performs EKG’s, Phlebotomy, on site testing, and vaccinations as requested.
• Performs other duties as assigned.
• Understands and adheres to Rowan’s compliance standards as they appear in Rowan’s Corporate Compliance, Code of Conduct, and Conflict of Interest policies.

QUALIFICATIONS:  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:   

Certification from an accredited medical assistant program is required. Knowledge of computers is required. At least one year of related experience in a medical office setting is preferred. A working knowledge of medical terminology in a medical office preferred. Must have EMR experience, EPIC preferred. Must have the ability to work independently, excellent communication skills, organizational skills, work flexibility and driving to other satellite offices and facilities is required.

SALARY: 

Minimum is $20.46/hour, Probationary rate applies after completion of a 180-day probationary period, employees' pay will increase to the "Job Rate". Depending on experience, candidate may be hired at the "Job Rate" to start whereby, probationary rate will NOT apply.

Comprehensive State health and dental benefits, state pension, extensive accrued time off/paid holidays, tuition reimbursement for employee, spouse, and dependents to attend Rowan University, Glassboro. (Tuition reimbursement will apply to undergraduate degrees only for spouse and dependents).   

NOTES: 

• Only completed, online applications submitted on or before the deadline will be considered.
• Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.