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Welcome to Rowan University’s Career Site

A top 100 national public research institution, Rowan University offers bachelor’s through doctoral and professional programs in person and online to 22,000 students through its main campus in Glassboro, N.J., its medical school campuses in Camden and Stratford, and five others. The University has earned national recognition for innovation, commitment to high-quality, affordable education, and developing public-private partnerships. A Carnegie-classified R2 (high research activity) institution, Rowan has been recognized as the third fastest-growing public research university, as reported by The Chronicle of Higher Education. For more information on Rowan University, click here

All positions are contingent upon budget appropriations. 

Program Coordinator (PSS4), Testing Services

Apply now Job no: 500363
Work type: Regular Full-Time
Location: Glassboro, New Jersey
Categories: Professional

Program Coordinator, Testing Services (Professional Services Specialist 4 - AFT Range 18)

Department: Accessibility Services, University College

Summary: Professional staff member in a 12-month multifaceted and evolving role as the mission and services of the Testing Center expand. This professional will support the Assistant Director of Testing Services in coordinating all activity of the Testing Center. The Program Coordinator will provide expert and courteous support to students, faculty, and others, and will assist part-time employees and graduate student workers as they perform their roles. This position requires a high level of energy, autonomy, initiative, ability and willingness to learn as well as excellent leadership, organizational, technical, and communication abilities. The Program Coordinator will report to the Senior Director of Accessibility Services. This is an in-person position.

Specific Tasks, Duties, and Responsibilities:

· Provide support to Assistant Director of Testing Services in performing day-to-day management of all Testing Center activities

· Assist with supervision, coordination, training, and supporting part-time clerical staff, proctors, and student workers regarding procedures and protocol for all tests offered in the Testing Center in conjunction with Assistant Director of Testing Services

· Support the administration of exams for students with disabilities, in compliance with ADA

· Assist in administration of placement testing for incoming students, including monitoring and communicating with students regarding procedures and results

· Ensure maintenance and full functionality of the Testing Center's computer lab

· Run the Inspiroscan test scanning service for faculty

· Support the administration of fee-for-service tests such as the College-Level Examination Program (CLEP)

· Communicate professionally with students, faculty, parents, colleagues, and leadership across the University

· Participate in Admissions and New Student activities (e.g., Open House, Orientations)

· Participate in planning, implementation, and evaluation of the Testing Center's goals and objectives

· Engage in appropriate professional development activities

· Provide excellent service and support to Rowan students, faculty, and staff, and to members of the public using Testing Center services.

· Understand the institution’s interpretation of FERPA rules for the release of student information to faculty, parents, students, etc.

· Occasional evening or weekend work is required.

· Other duties as assigned by supervisor.

Required qualifications:

· Bachelor's degree in Education, Counseling, Psychology, Business Administration, or other related field. Minimum one year of relevant professional experience in an educational or business setting with experience with student or customer service and conducting multifaceted operations. A Master’s degree can be substituted for the one year of experience.

· Excellent leadership, communication, organizational, interpersonal, and analytic skills

· Ability to work independently and as part of a team; independently apply policies and make decisions; meet deadlines; perform multiple tasks at one time; keep information confidential, and to learn and implement detailed procedures

· Skilled with Microsoft Office/Google suite programs and ability to learn new technologies quickly

· Ability to communicate effectively with students, parents, faculty, and staff with excellent customer service, accuracy, and professionalism

Preferred qualifications:

· Education and/or experience regarding ADA and supporting students with disabilities

· Understanding and appreciation of issues regarding standardized testing, alternate credit opportunities (e.g. CLEP testing), and accessibility in education

· Experience working in a Testing Center in a post-secondary educational institution

· Knowledge of testing protocol and attributes such as reliability and validity

Salary Range:  18

Notes: 

  • Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.
  • Rowan University is an Equal Opportunity Employer and values diverse people and abilities. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this position.

Advertised: Eastern Standard Time
Applications close: Eastern Standard Time

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Program Coordinator (PSS4), Testing Services Glassboro, New Jersey

 

About Rowan University

A top 100 national public research institution, Rowan University offers bachelor’s through doctoral and professional programs in person and online to 22,000 students through its main campus in Glassboro, N.J., its medical school campuses in Camden and Stratford, and five others. Rowan University is home to eight colleges and nine schools. For more information on these colleges, please click here.

Now celebrating its Centennial, Rowan focuses on practical research at the intersection of engineering, medicine, science, and business while ensuring excellence in undergraduate education. The University has earned national recognition for innovation, commitment to high-quality and affordable education, and developing public-private partnerships. A Carnegie-classified R2 (high research activity) institution, Rowan has been recognized as the fourth fastest-growing public research university, as reported by The Chronicle of Higher Education.

Non-Discrimation at Rowan University

Rowan University celebrates diversity and is committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to age, ethnicity, race, religion, sex, gender identity or expression, genetic information, marital status, national origin, (dis)ability status, military status, and other NJ protected classes. Rowan University does not discriminate on the basis of sex in its educational programs and activities, including employment as required by Title IX. Rowan is committed to providing access, equal opportunity, and reasonable accommodation for individuals with (dis)abilities.

To request reasonable accommodation, contact Christy Mroz, Administrative Assistant, OEE@rowan.edu, 856-256-5494. Rowan strongly encourages applicants from underrepresented groups to apply. 

Pursuant to Title IX of the Education Amendments of 1972 and supporting regulations, Rowan does not discriminate on the basis of sex in the education programs or activities that it operates; this extends to admission and employment. Inquiries about the application of Title IX and its supporting regulations may be directed to the Assistant Secretary for Civil Rights, Office for Civil Rights, U.S. Department of Education, or to the University’s Title IX Coordinator, Office of Student Equity & Compliance, Rowan University, Hawthorne Hall, Suite 312, 201 Mullica Hill Rd, Glassboro, NJ 08028, titleIXcoordinator@rowan.edu, 856-256-5440.

For information on the Title IX Sexual Harassment/Sexual Assault policy and grievance procedures, please click here. 

More Information

Residency Requirements

Rowan University is subject to the residency requirements of the NJ First Act (N.J.S.A. 52:14-7, P.L. 2011, Chapter 70). Any person hired to a non-exempt position shall either have their principal residence in New Jersey or have one (1) year from the date of employment to establish, and then maintain, principal residence in the State of New Jersey. Any person hired to an exempt position shall either have their principal residence in New Jersey, Delaware, Pennsylvania, or New York or have ninety (90) days from the date of employment to establish, then maintain, principal residence in the State of New Jersey, Delaware, Pennsylvania, or New York.

Annual Security and Fire Safety Report

Rowan is committed in assisting all members of our University community in providing for their safety and security.

The Annual Security and Fire Safety Report is available on the Rowan University Police Department (RUPD), Clery Act webpage here. 

The report contains information regarding campus security and personal safety including topics such as crime prevention, RUPD authority/jurisdiction, crime reporting policies, fire safety, disciplinary procedures and other matters of importance related to security on all our campuses. The report also contains information about fire statistics in Rowan University on-campus student housing facilities and crime statistics for the three previous calendar years, including reported crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by the University; and on public property within, or immediately adjacent to and accessible from the campus. This information is required by federal law, Jeanne Clery Campus Safety Act or the "Clery Act" and is provided by the Rowan University Police Department.

 If you would like to receive a hard copy of the Annual Security and Fire Safety Report which contains this information, you can stop by the RUPD Office, located at Bole Hall Annex, 201 Mullica Hill Road, Glassboro, NJ 08028 or you can request that a copy be mailed to you by calling (856) 256-4562 or email: cleryact@rowan.edu.