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A top 100 national public research institution, Rowan University offers bachelor’s through doctoral and professional programs in person and online to 22,000 students through its main campus in Glassboro, N.J., its medical school campuses in Camden and Stratford, and five others. The University has earned national recognition for innovation, commitment to high-quality, affordable education, and developing public-private partnerships. A Carnegie-classified R2 (high research activity) institution, Rowan has been recognized as the third fastest-growing public research university, as reported by The Chronicle of Higher Education. For more information on Rowan University, click here.

All positions are contingent upon budget appropriations. 

Rowan Employee Benefits

Rowan University offers a comprehensive benefits package to its staff and faculty members* including health, prescription, and dental coverage, vision reimbursement, a variety of investment options including mandatory pension programs and voluntary retirement savings opportunities, tuition benefits and scholarships, and paid time off. For more information on available benefits at Rowan, please visit the Benefits website. Benefits available to employees of the Rowan-Virtua School of Osteopathic Medicine can be viewed here.

*Available benefits are dependent upon employee class and union affiliation.

National Account Manager, Workforce Learning Solutions - Rowan Online, Rowan University

Apply now Job no: 500901
Work type: Regular Full-Time
Location: Glassboro, New Jersey
Categories: Managerial

National Account Manager, Workforce Learning Solutions - Rowan Online, Rowan University

Purpose 

Rowan University continues to enhance its educational reach into new areas.  Our Workforce Learning Solutions department develops innovative ways to meet students where they are to make Bachelor’s degrees possible for more people every day.   

We're looking for a National Account Manager to own and grow our relationships with NABTU (North America's Building Trades Unions) affiliates. This is a key role that combines relationship management with strategic recruitment initiatives, focusing on long-term partnership development and student recruitment.  

Primary Responsibilities: 

  • Build and maintain strong partnerships with NABTU affiliates across the country. This role functions as the primary point of contact for these accounts, understanding their workforce development needs and positioning our educational programs as the solution. The primary focus is on developing long-term relationships that drive student enrollment and program participation. 
  • Organize, direct and lead recruitment efforts by working directly with union leadership, training coordinators, and members to identify potential students. This often requires presenting our programs at union meetings, trade shows, and industry events, highlighting how Rowan University degrees align with their members’ career development goals. 
  • Manage the entire account lifecycle from initial outreach through ongoing relationship maintenance. This includes regular check-ins with key stakeholders, tracking enrollment metrics from each union, and identifying opportunities to expand our partnership. 
  • Collaborate with internal teams including admissions, marketing, and program leadership to ensure Rowan is meeting the specific needs of union members. This requires gathering feedback from NABTU partners and helping shape how our programs evolve to better serve this audience. 

The success of the National Account Manager is tracked through a performance dashboard that focuses on relationship strength, recruitment results, and account growth. 

Relationship Health 

  • Number of active NABTU partnerships maintained 
  • Frequency of touchpoints with key stakeholders 
  • Partnership satisfaction scores or feedback ratings 

Recruitment Performance 

  • Student enrollments generated from NABTU accounts 
  • Conversion rate from initial contact to enrollment 
  • Number of recruitment events attended or presentations given 

Account Growth 

  • New NABTU affiliate partnerships established 
  • Expansion within existing accounts (new programs, additional locations) 
  • Revenue or enrollment growth from your account portfolio 

Pipeline Development 

  • Qualified leads in the pipeline 
  • Response rates to outreach efforts 
  • Meeting-to-enrollment conversion rates 

 

Typical Activities Include: 

  • Landing & Expanding Relationships: Conduct meetings with NABTU-affiliated unions to establish and grow education partnerships. Focus on nurturing relationships with both new and existing partners. 
     
  • Regular Engagement with POCs: Meet regularly (minimum quarterly) with established Points of Contact (POCs) to ensure continued partnership success and explore new opportunities for collaboration. 
     
  • Recruitment & Extended Enrollments: Drive student recruitment through effective relationship management, with a focus on generating extended enrollments and engaging partners in recruitment activities. 
     
  • Strategic Outreach: Focus on personalized outreach to union leadership, including presidents, district leaders, business managers, and council leaders, to maintain and expand existing partnerships. 
     
  • Collaboration with Engagement Teams, Admissions and Student Success: Work closely with Engagement teams, Admission and Student Success team to ensure a seamless handoff of qualified leads and alignment with Event Engagement (EE) personnel for recruitment-focused activities. 
     

 

Essential Competencies: 

Strong relationship-building skills with the ability to connect with union leadership and members. Experience in account management, business development, or sales roles where you've managed key partnerships. 

Understanding of the skilled trades industry and union culture is highly preferred. This role requires someone who can speak the language and understand the unique challenges facing today's building trades. 

Excellent communication and presentation skills. The NAM will represent our organization at high-level meetings and industry events, so candidates must be comfortable speaking to groups and building credibility quickly. 

Self-directed work style with strong project management abilities. This role does not include direct reports, and will be managing multiple accounts and initiatives simultaneously. 

This role requires travel to meet with union partners and attend industry events nationwide. 

 

Salary Information:

In compliance with The State of New Jersey's Pay Transparency Act, the annual base salary range for this position is $90,000 to $105,000. When extending any salary offer, Rowan University considers many factors such as (but not limited to) scope and responsibilities of the position, work experience, education, training, key skills, internal equity, as well as market and other organizational considerations.

 

Benefits:

For eligible employees, benefits include: comprehensive NJ State health, dental and retirement benefits, extensive accrued time off/paid holidays, and tuition reimbursement for employee, spouse, and dependents to attend Rowan University, Glassboro. (Tuition reimbursement will apply to undergraduate degrees only for spouse and dependents). 

For more detailed information, please visit: https://sites.rowan.edu/hr/benefits/ 

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National Account Manager, Workforce Learning Solutions - Rowan Online, Rowan University Glassboro, New Jersey

 

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Residency Requirements

Rowan University is subject to the residency requirements of the NJ First Act (N.J.S.A. 52:14-7, P.L. 2011, Chapter 70). Any person hired to a non-exempt position shall either have their principal residence in New Jersey or have one (1) year from the date of employment to establish, and then maintain, principal residence in the State of New Jersey. Any person hired to an exempt position shall either have their principal residence in New Jersey, Delaware, Pennsylvania, or New York or have ninety (90) days from the date of employment to establish, then maintain, principal residence in the State of New Jersey, Delaware, Pennsylvania, or New York.

Note on STEM-OPT Employment
Please note that STEM OPT employment is not permitted at Rowan University. To be eligible for a STEM OPT extension, the student's employer must be registered in E-Verify and must use the system to verify all new employees. While Rowan University is registered in the E-Verify system, the University does not use the system to verify all new employees, only those that are working on a Federal Contract. This means that Rowan does not permit individuals to work at the University using a STEM OPT Employment Authorization Document as proof of US Work Authorization.
Non-Discrimation at Rowan University

Rowan University is committed to creating a welcoming environment for all employees. All qualified applicants will receive consideration for employment without regard to age, ethnicity, race, religion, sex, gender identity or expression, genetic information, marital status, national origin, (dis)ability status, military status, and other NJ protected classes. Rowan University does not discriminate on the basis of sex in its educational programs and activities, including employment as required by Title IX. Rowan is committed to providing access, equal opportunity, and reasonable accommodation for individuals with (dis)abilities.

To request reasonable accommodation, contact Christy Mroz, Administrative Assistant, OEE@rowan.edu, 856-256-5494. Rowan strongly encourages applicants from underrepresented groups to apply. 

Pursuant to Title IX of the Education Amendments of 1972 and supporting regulations, Rowan does not discriminate on the basis of sex in the education programs or activities that it operates; this extends to admission and employment. Inquiries about the application of Title IX and its supporting regulations may be directed to the Assistant Secretary for Civil Rights, Office for Civil Rights, U.S. Department of Education, or to the University’s Title IX Coordinator, Office of Student Equity & Compliance, Rowan University, Hawthorne Hall, Suite 312, 201 Mullica Hill Rd, Glassboro, NJ 08028, titleIXcoordinator@rowan.edu, 856-256-5440.

For information on the Title IX Sexual Harassment/Sexual Assault policy and grievance procedures, please click here. 

Annual Security and Fire Safety Report

Rowan is committed in assisting all members of our University community in providing for their safety and security.

The Annual Security and Fire Safety Report is available on the Rowan University Police Department (RUPD), Clery Act webpage here. 

The report contains information regarding campus security and personal safety including topics such as crime prevention, RUPD authority/jurisdiction, crime reporting policies, fire safety, disciplinary procedures and other matters of importance related to security on all our campuses. The report also contains information about fire statistics in Rowan University on-campus student housing facilities and crime statistics for the three previous calendar years, including reported crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by the University; and on public property within, or immediately adjacent to and accessible from the campus. This information is required by federal law, Jeanne Clery Campus Safety Act or the "Clery Act" and is provided by the Rowan University Police Department.

 If you would like to receive a hard copy of the Annual Security and Fire Safety Report which contains this information, you can stop by the RUPD Office, located at Bole Hall Annex, 201 Mullica Hill Road, Glassboro, NJ 08028 or you can request that a copy be mailed to you by calling (856) 256-4562 or email: cleryact@rowan.edu.