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Welcome to Rowan University’s Career Site

A top 100 national public research institution, Rowan University offers bachelor’s through doctoral and professional programs in person and online to 22,000 students through its main campus in Glassboro, N.J., its medical school campuses in Camden and Stratford, and five others. The University has earned national recognition for innovation, commitment to high-quality, affordable education, and developing public-private partnerships. A Carnegie-classified R2 (high research activity) institution, Rowan has been recognized as the third fastest-growing public research university, as reported by The Chronicle of Higher Education. For more information on Rowan University, click here.

All positions are contingent upon budget appropriations. 

Rowan Employee Benefits

Rowan University offers a comprehensive benefits package to its staff and faculty members* including health, prescription, and dental coverage, vision reimbursement, a variety of investment options including mandatory pension programs and voluntary retirement savings opportunities, tuition benefits and scholarships, and paid time off. For more information on available benefits at Rowan, please visit the Benefits website. Benefits available to employees of the Rowan-Virtua School of Osteopathic Medicine can be viewed here.

*Available benefits are dependent upon employee class and union affiliation.

Program Assistant-AS, Office of the Bursar (Internal Applicants Only)

Apply now Job no: 500979
Work type: Regular Full-Time
Location: Glassboro, New Jersey
Categories: Professional

This position is open to full-time Rowan University employees only.

Summary:

The Program Assistant must exhibit strong attention to detail in their work and be able to self-manage projects, so they are completed accurately and in a timely manner. They must possess excellent communication skills, be enthusiastic, people-oriented, and enjoy working with students and their families. The successful candidate should have exceptional organizational skills, be willing to work as part of a team in a fast-paced, goal-driven environment, and maintain an overall positive attitude.

Job Responsibilities:

  • Daily reconciliation of online payment gateways which includes all online tuition, application and deposit payments, as well as, other online ancillary payments that are processed to the University.
  • Prepare and submit federally required IRS 8300 forms utilizing Cognos reporting and the IRS portal.
  • Assist Accounting Services in reconciling bank deposits processed through the Office of the Bursar.
  • Oversee filing, retention and destruction of source documents based on the state record retention schedule. Utilize Artemis online system to apply for authorization to destroy documents retained.
  • Participate in student orientation and assist with related showcase events.
  • Support Student Loan Office collections of Perkins, LDS, PCL, and UNISA loan programs, as well as, other student loan office related tasks as needed.
  • Scan and upload documentation to OnBase.
  • Assist with collection efforts as needed.
  • Process scholarship and third party payments.
  • Update waivers on student accounts.
  • Support all cashiering functions including the processing of cash, check and credit card transactions received in person and by way of mail for students and parents.
  • Provide customer service and respond to inquiries regarding student billing to internal and external clients via multiple modes of communication.
  • Process daily departmental transmittals received by other University departments. This includes processing journal entries.
  • Daily balancing and settlement of cash drawer and cashier sessions.
  • Prepare cash deposits for armored car pick-up, as well as, electronic check deposits for all payments received by the cashiers from students, parents, and other departments, and log associated direct cash receipt journal entries to the University general ledger.  
  • Apply University policies and procedures, federal and/or state laws and regulations regarding financial aid and cash management/Bursar functions as needed in the course of official duties.
  • Other duties as assigned.

Preferred Qualifications:

  • Graduation from an accredited college or university with a Bachelor’s Degree, preferably in Business, Accounting or Finance.
  • Detail-oriented and able to work in a fast-paced environment.
  • Understanding of general payment processing methods.
  • Working knowledge of Banner/Ellucian, Touchnet, and Microsoft Office.
  • Ability to interpret and communicate university, state, and federal policies.
  • Excellent communication skills, both verbal and written, and the ability to work with diverse students and families.

REQUIREMENTS: NOTE: Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience.

Four (4) years of professional position-related experience.

OR

Possession of a bachelor's degree from an accredited college or university. OR

Possession of an associate's degree; and two (2) years of professional position-related experience.

NOTE: "Professional experience" refers to work that is analytical, evaluative, and interpretive; requires a range of basic knowledge of the profession's concepts and practices; and is performed with the authority to act and make accurate and informed decisions.

Salary & Benefits:

  • In compliance with The State of New Jersey's Pay Transparency Act, the annual base salary range for this position is CWA: Range 16, with placement within the range determined by candidate's qualifications, professional experience, internal equity, and other factors.
  • For internal applicants, salary is determined per the Pay Adjustment formula (NJAC 4A:3-4.9 & 4.10)
  • For eligible employees, benefits include: comprehensive NJ State health, dental and retirement benefits, extensive accrued time off/paid holidays, and tuition reimbursement for employee, spouse, and dependents to attend Rowan University, Glassboro. (Tuition reimbursement will apply to undergraduate degrees only for spouse and dependents).
  • For more detailed information, please visit: https://sites.rowan.edu/hr/benefits/

Notes:

  • This position will require occasional evening and weekend hours.
  • Only completed online applications submitted on or before the deadline will be considered.
  • Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position. 

Advertised: Eastern Standard Time
Applications close: Eastern Standard Time

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Current Opportunities

Position Location Closes
Program Assistant-AS, Office of the Bursar (Internal Applicants Only) Glassboro, New Jersey

 

More Information

Residency Requirements

Rowan University is subject to the residency requirements of the NJ First Act (N.J.S.A. 52:14-7, P.L. 2011, Chapter 70). Any person hired to a non-exempt position shall either have their principal residence in New Jersey or have one (1) year from the date of employment to establish, and then maintain, principal residence in the State of New Jersey. Any person hired to an exempt position shall either have their principal residence in New Jersey, Delaware, Pennsylvania, or New York or have ninety (90) days from the date of employment to establish, then maintain, principal residence in the State of New Jersey, Delaware, Pennsylvania, or New York.

Note on STEM-OPT Employment
Please note that STEM OPT employment is not permitted at Rowan University. To be eligible for a STEM OPT extension, the student's employer must be registered in E-Verify and must use the system to verify all new employees. While Rowan University is registered in the E-Verify system, the University does not use the system to verify all new employees, only those that are working on a Federal Contract. This means that Rowan does not permit individuals to work at the University using a STEM OPT Employment Authorization Document as proof of US Work Authorization.
Non-Discrimation at Rowan University

Rowan University is committed to creating a welcoming environment for all employees. All qualified applicants will receive consideration for employment without regard to age, ethnicity, race, religion, sex, gender identity or expression, genetic information, marital status, national origin, (dis)ability status, military status, and other NJ protected classes. Rowan University does not discriminate on the basis of sex in its educational programs and activities, including employment as required by Title IX. Rowan is committed to providing access, equal opportunity, and reasonable accommodation for individuals with (dis)abilities.

To request reasonable accommodation, contact Christy Mroz, Administrative Assistant, OEE@rowan.edu, 856-256-5494. Rowan strongly encourages applicants from underrepresented groups to apply. 

Pursuant to Title IX of the Education Amendments of 1972 and supporting regulations, Rowan does not discriminate on the basis of sex in the education programs or activities that it operates; this extends to admission and employment. Inquiries about the application of Title IX and its supporting regulations may be directed to the Assistant Secretary for Civil Rights, Office for Civil Rights, U.S. Department of Education, or to the University’s Title IX Coordinator, Office of Student Equity & Compliance, Rowan University, Hawthorne Hall, Suite 312, 201 Mullica Hill Rd, Glassboro, NJ 08028, titleIXcoordinator@rowan.edu, 856-256-5440.

For information on the Title IX Sexual Harassment/Sexual Assault policy and grievance procedures, please click here. 

Annual Security and Fire Safety Report

Rowan is committed in assisting all members of our University community in providing for their safety and security.

The Annual Security and Fire Safety Report is available on the Rowan University Police Department (RUPD), Clery Act webpage here. 

The report contains information regarding campus security and personal safety including topics such as crime prevention, RUPD authority/jurisdiction, crime reporting policies, fire safety, disciplinary procedures and other matters of importance related to security on all our campuses. The report also contains information about fire statistics in Rowan University on-campus student housing facilities and crime statistics for the three previous calendar years, including reported crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by the University; and on public property within, or immediately adjacent to and accessible from the campus. This information is required by federal law, Jeanne Clery Campus Safety Act or the "Clery Act" and is provided by the Rowan University Police Department.

 If you would like to receive a hard copy of the Annual Security and Fire Safety Report which contains this information, you can stop by the RUPD Office, located at Bole Hall Annex, 201 Mullica Hill Road, Glassboro, NJ 08028 or you can request that a copy be mailed to you by calling (856) 256-4562 or email: cleryact@rowan.edu.