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A top 100 national public research institution, Rowan University offers bachelor’s through doctoral and professional programs in person and online to 22,000 students through its main campus in Glassboro, N.J., its medical school campuses in Camden and Stratford, and five others. The University has earned national recognition for innovation, commitment to high-quality, affordable education, and developing public-private partnerships. A Carnegie-classified R2 (high research activity) institution, Rowan has been recognized as the third fastest-growing public research university, as reported by The Chronicle of Higher Education. For more information on Rowan University, click here.

All positions are contingent upon budget appropriations. 

Rowan Employee Benefits

Rowan University offers a comprehensive benefits package to its staff and faculty members* including health, prescription, and dental coverage, vision reimbursement, a variety of investment options including mandatory pension programs and voluntary retirement savings opportunities, tuition benefits and scholarships, and paid time off. For more information on available benefits at Rowan, please visit the Benefits website. Benefits available to employees of the Rowan-Virtua School of Osteopathic Medicine can be viewed here.

*Available benefits are dependent upon employee class and union affiliation.

Associate Director of Online Course Operations (Internal Applicants Only)

Apply now Job no: 500985
Work type: Regular Full-Time
Location: Glassboro, New Jersey
Categories: Managerial

Rowan University, a public institution and statewide leader in online education, seeks an experienced and proactive Associate Director of Online Course Operations to lead a high-performing team responsible for the preparation, maintenance, and delivery of online course sections. This key leadership position reports to the Associate Vice President of Online Learning within the Online Learning Department in the Rowan Online Division. This role also oversees the management of faculty-led development projects and supports the design of non-credit offerings for internal and external stakeholders.

The Associate Director plays a key operational and managerial role in ensuring online courses are delivered on time, meet institutional quality standards, and provide a seamless experience for students and faculty alike. This position reports to senior leadership within Rowan Online and collaborates closely with instructional design, academic units, and technology teams. Goals for this position include ensuring the timely preparation and delivery of compliant online course sections and effectively managing assigned instructors. Additional goals include developing high-quality faculty-led online courses on schedule and successfully delivering non-credit course projects.   

Rowan Online offers a collaborative, fast-paced environment focused on innovation and academic excellence. A hybrid work arrangement may be available depending on institutional policy.

 Key Responsibilities:

  • Leadership & Team Management
    • Lead and manage a team of internal and external personnel responsible for the preparation and maintenance of online courses, faculty-led online course development, and non-credit projects.
    • Provide coaching and support ongoing professional development to support team productivity and growth.
    • Drive operational improvements to increase efficiency, reduce errors, and enhance faculty satisfaction.
    • Ensure scalability of operations by managing staffing, timelines, and workload distribution.
    • Promote a student-centered, equity-minded approach across all course operations.
    • Oversee vendor management and staffing for external partnerships that support course operations.
    • Drive project success through the use of project management tools and management methodologies.
    • Document and communicate standard operating procedures (SOPs) for all course delivery operations.

  • Course Preparation & Lifecycle Management
    • Oversee preparation of online course sections, ensuring course integrity is maintained during deployment for instruction.
    • Manage ongoing course maintenance, including updates and minor enhancements, in coordination with the instructional design team and academic stakeholders.
    • Develop and enforce quality control protocols for course prep and maintenance.
    • Manage version control and track updates in partnership with faculty and subject matter experts.

  • Faculty-led development, and special non-credit projects
    • Allocate resources, assign projects, and ensure timely completion of projects.
    • Design and manage processes and protocols for faculty-led course builds and non-credit projects.

  • Cross-Functional Collaboration:
    • Represent Rowan Online when collaborating with external stakeholders and leadership, including Instructors, subject matter experts, Academic Program Coordinators, Deans, and other academic stakeholders.
    • Coordinate closely with the teams responsible for course scheduling and staffing to ensure smooth deployment operations.

Qualifications:

  • Master’s degree in Education, Instructional Design, Information Technology, or a related field.
  • 5+ years of experience in instructional design and online learning operations, including team leadership or project management responsibilities.
  • Proven experience in instructional design, with an understanding of online course development, maintenance, and technical support operations.
  • Experience with common educational technologies used for online courses in academic settings, including the Canvas Learning Management System (or equivalent).
  • Proven experience managing instructional design projects, from concept through to completion.
  • Strong organizational skills and experience managing and scaling projects.
  • Excellent communication, collaboration, and organizational skills.

Salary:

In compliance with The State of New Jersey's Pay Transparency Act, the annual base salary range for this position is $99,000 to $123,000. When extending any salary offer, Rowan University considers many factors such as (but not limited to) scope and responsibilities of the position, work experience, education, training, key skills, internal equity, as well as market and other organizational considerations. 

Benefits Summary:

For eligible employees, benefits include: comprehensive NJ State health, dental and retirement benefits, extensive accrued time off/paid holidays, and tuition reimbursement for employee, spouse, and dependents to attend Rowan University, Glassboro. (Tuition reimbursement will apply to undergraduate degrees only for spouse and dependents). 

For more detailed information, please visit: https://sites.rowan.edu/hr/benefits/  

Notes:

  • Rowan University is an Equal Opportunity Employer and values diverse people and abilities. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this position.
  • Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position. 
  • Only completed, online applications submitted will be considered.
  • All positions are contingent upon budget appropriations.

Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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Associate Director of Online Course Operations (Internal Applicants Only) Glassboro, New Jersey

 

More Information

Residency Requirements

Rowan University is subject to the residency requirements of the NJ First Act (N.J.S.A. 52:14-7, P.L. 2011, Chapter 70). Any person hired to a non-exempt position shall either have their principal residence in New Jersey or have one (1) year from the date of employment to establish, and then maintain, principal residence in the State of New Jersey. Any person hired to an exempt position shall either have their principal residence in New Jersey, Delaware, Pennsylvania, or New York or have ninety (90) days from the date of employment to establish, then maintain, principal residence in the State of New Jersey, Delaware, Pennsylvania, or New York.

Note on STEM-OPT Employment
Please note that STEM OPT employment is not permitted at Rowan University. To be eligible for a STEM OPT extension, the student's employer must be registered in E-Verify and must use the system to verify all new employees. While Rowan University is registered in the E-Verify system, the University does not use the system to verify all new employees, only those that are working on a Federal Contract. This means that Rowan does not permit individuals to work at the University using a STEM OPT Employment Authorization Document as proof of US Work Authorization.
Non-Discrimation at Rowan University

Rowan University is committed to creating a welcoming environment for all employees. All qualified applicants will receive consideration for employment without regard to age, ethnicity, race, religion, sex, gender identity or expression, genetic information, marital status, national origin, (dis)ability status, military status, and other NJ protected classes. Rowan University does not discriminate on the basis of sex in its educational programs and activities, including employment as required by Title IX. Rowan is committed to providing access, equal opportunity, and reasonable accommodation for individuals with (dis)abilities.

To request reasonable accommodation, contact Christy Mroz, Administrative Assistant, OEE@rowan.edu, 856-256-5494. Rowan strongly encourages applicants from underrepresented groups to apply. 

Pursuant to Title IX of the Education Amendments of 1972 and supporting regulations, Rowan does not discriminate on the basis of sex in the education programs or activities that it operates; this extends to admission and employment. Inquiries about the application of Title IX and its supporting regulations may be directed to the Assistant Secretary for Civil Rights, Office for Civil Rights, U.S. Department of Education, or to the University’s Title IX Coordinator, Office of Student Equity & Compliance, Rowan University, Hawthorne Hall, Suite 312, 201 Mullica Hill Rd, Glassboro, NJ 08028, titleIXcoordinator@rowan.edu, 856-256-5440.

For information on the Title IX Sexual Harassment/Sexual Assault policy and grievance procedures, please click here. 

Annual Security and Fire Safety Report

Rowan is committed in assisting all members of our University community in providing for their safety and security.

The Annual Security and Fire Safety Report is available on the Rowan University Police Department (RUPD), Clery Act webpage here. 

The report contains information regarding campus security and personal safety including topics such as crime prevention, RUPD authority/jurisdiction, crime reporting policies, fire safety, disciplinary procedures and other matters of importance related to security on all our campuses. The report also contains information about fire statistics in Rowan University on-campus student housing facilities and crime statistics for the three previous calendar years, including reported crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by the University; and on public property within, or immediately adjacent to and accessible from the campus. This information is required by federal law, Jeanne Clery Campus Safety Act or the "Clery Act" and is provided by the Rowan University Police Department.

 If you would like to receive a hard copy of the Annual Security and Fire Safety Report which contains this information, you can stop by the RUPD Office, located at Bole Hall Annex, 201 Mullica Hill Road, Glassboro, NJ 08028 or you can request that a copy be mailed to you by calling (856) 256-4562 or email: cleryact@rowan.edu.