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A top 100 national public research institution, Rowan University offers bachelor’s through doctoral and professional programs in person and online to 22,000 students through its main campus in Glassboro, N.J., its medical school campuses in Camden and Stratford, and five others. The University has earned national recognition for innovation, commitment to high-quality, affordable education, and developing public-private partnerships. A Carnegie-classified R2 (high research activity) institution, Rowan has been recognized as the third fastest-growing public research university, as reported by The Chronicle of Higher Education. For more information on Rowan University, click here.

All positions are contingent upon budget appropriations. 

Rowan Employee Benefits

Rowan University offers a comprehensive benefits package to its staff and faculty members* including health, prescription, and dental coverage, vision reimbursement, a variety of investment options including mandatory pension programs and voluntary retirement savings opportunities, tuition benefits and scholarships, and paid time off. For more information on available benefits at Rowan, please visit the Benefits website. Benefits available to employees of the Rowan-Virtua School of Osteopathic Medicine can be viewed here.

*Available benefits are dependent upon employee class and union affiliation.

Associate Director, University Advising Services (Internal Applicants Only)

Apply now Job no: 501067
Work type: Regular Full-Time
Location: Glassboro, New Jersey
Categories: Managerial

The Associate Director, University Advising Services provides critical leadership in advancing the vision and mission of Rowan University by fostering a student-centered advising culture that promotes academic success, retention, and graduation. The Associate Director, University Advising Services (UAS) provides strategic leadership and operational management for professional academic advisors serving students within specific academic colleges/schools (initially, the Ric Edelman College of Communication, Humanities, and Social Sciences and the College of the Arts). The Associate Director is a managerial role which reports to the leader of University Advising Services and is a member of the leadership team for Rowan’s University Advising Services and University College, contributing to the vision and strategic direction for the organization and the partner college/school. 

Primary Duties:

  • Provide strategic leadership and operational management for the University Advising Services professional advisors serving students within specific academic units
  • Provide excellent supervision of academic advisors including ability to provide direct feedback
  • Provide comprehensive onboarding training and ongoing professional development for academic advisors in the relevant academic units
  • Coordinate advising services for the students in the relevant academic units, including all aspects of the advising process
  • Utilize data analytics to drive decision-making, monitoring advisor caseloads, appointment demand, wait times, and student outcomes to ensure resources are allocated effectively and advising services are both proactive and responsive
  • Plan and implement advising practices which help all students to succeed and to reduce gaps due to demographic and socioeconomic factors 
  • Assist in the coordination and implementation of events that involve advising, such as new student orientation, open houses, and college and departmental events
  • Provide innovation and collaboration on student success initiatives within the academic unit
  • Participate in University Advising Services leadership meetings to plan strategy related to advising policies, procedures, professional development, and assessment
  • Assess advising services within the relevant academic units
  • Conduct regular advisor meetings to share updates, provide professional development, gather team input, and share advising best practices
  • Serve as a trusted resource and escalation point for advisors, faculty, and administrators when addressing complex student issues, policy interpretations, and sensitive concerns
  • Provide direct advising services to students, in the form of both individual and group sessions, as needed
  • Serve as the primary leader and point of contact to the relevant Dean’s offices, Department Chairs/Heads, Program Coordinators, faculty, and other offices to ensure effective communication with students, advisors, and other constituents
  • Collaborate with the Department of Student Success Analytics & Systems in order to maximize the capabilities of advising‐related software, reports, and tools
  • Stay abreast of institutional information including admissions requirements, academic programs, course changes, deadlines, important dates, costs, expanding facilities, updates in college- and University-wide initiatives, transfer requirements, and state and federal mandates
  • Represent University Advising Services and University College in institutional committees and external professional organizations through active memberships and participation (e.g., NACADA)
  • Monitor advisor work schedules, including flexible work arrangements and time off requests
  • Occasional evening and weekend work is required
  • Other responsibilities as assigned

Required Qualifications:

  • Five years of professional experience in higher education working with students in an advising, student support or counseling environment including three years of supervisory or leadership experience
  • Master’s degree in Higher Education Administration, Counseling in Educational Settings, Student Personnel Services, or other relevant field
  • Demonstrated knowledge of NACADA Advising Core Competencies
  • Demonstrated understanding of the advising needs of a diverse student population including first generation, returning adults, and underserved populations
  • Experience providing a range of academic advising and related services

Preferred Qualifications:

  • Demonstrated success in supervising and directing the work of professional staff advisors
  • Demonstrated ability to develop and implement strategic planning initiatives and conduct evaluations and assessment of advising services programs
  • Demonstrated ability to interact effectively with multiple constituencies (Chairs, Deans, students, parents, etc.) in a fast-paced and evolving environment
  • Demonstrated ability to adapt to and lead change
  • Demonstrated commitment to inclusion and belonging for all members of the community
  • Demonstrated experience using advising-related technology and student-related data to support student success and advising activities
  • Demonstrated ability to work autonomously and make sound judgments regarding referral of issues to the leadership of University Advising Services and other appropriate administrators
  • Excellent written and oral communication skills
  • Excellent interpersonal, organizational, and analytical skills
  • Exceptional customer service skills and student-centeredness
  • Ability to learn new technologies quickly

Salary & Benefits:

  • In compliance with The State of New Jersey's Pay Transparency Act, the annual base salary range for this position is $95,000 to $130,000. When extending any salary offer, Rowan University considers many factors such as (but not limited to) scope and responsibilities of the position, work experience, education, training, key skills, internal equity, as well as market and other organizational considerations.

  • For eligible employees, benefits include: comprehensive NJ State health, dental and retirement benefits, extensive accrued time off/paid holidays, and tuition reimbursement for employee, spouse, and dependents to attend Rowan University, Glassboro. (Tuition reimbursement will apply to undergraduate degrees only for spouse and dependents). 

    For more detailed information, please visit: https://sites.rowan.edu/hr/benefits/  

Note: 

  • Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position. 
  • Only completed online applications submitted on or before the posted deadline will be considered

Advertised: Eastern Standard Time
Applications close: Eastern Standard Time

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Current Opportunities

Position Location Closes
Associate Director, University Advising Services (Internal Applicants Only) Glassboro, New Jersey

 

More Information

Residency Requirements

Rowan University is subject to the residency requirements of the NJ First Act (N.J.S.A. 52:14-7, P.L. 2011, Chapter 70). Any person hired to a non-exempt position shall either have their principal residence in New Jersey or have one (1) year from the date of employment to establish, and then maintain, principal residence in the State of New Jersey. Any person hired to an exempt position shall either have their principal residence in New Jersey, Delaware, Pennsylvania, or New York or have ninety (90) days from the date of employment to establish, then maintain, principal residence in the State of New Jersey, Delaware, Pennsylvania, or New York.

Note on STEM-OPT Employment
Please note that STEM OPT employment is not permitted at Rowan University. To be eligible for a STEM OPT extension, the student's employer must be registered in E-Verify and must use the system to verify all new employees. While Rowan University is registered in the E-Verify system, the University does not use the system to verify all new employees, only those that are working on a Federal Contract. This means that Rowan does not permit individuals to work at the University using a STEM OPT Employment Authorization Document as proof of US Work Authorization.
Non-Discrimation at Rowan University

Rowan University is committed to creating a welcoming environment for all employees. All qualified applicants will receive consideration for employment without regard to age, ethnicity, race, religion, sex, gender identity or expression, genetic information, marital status, national origin, (dis)ability status, military status, and other NJ protected classes. Rowan University does not discriminate on the basis of sex in its educational programs and activities, including employment as required by Title IX. Rowan is committed to providing access, equal opportunity, and reasonable accommodation for individuals with (dis)abilities.

To request reasonable accommodation, contact Christy Mroz, Administrative Assistant, OEE@rowan.edu, 856-256-5494. Rowan strongly encourages applicants from underrepresented groups to apply. 

Pursuant to Title IX of the Education Amendments of 1972 and supporting regulations, Rowan does not discriminate on the basis of sex in the education programs or activities that it operates; this extends to admission and employment. Inquiries about the application of Title IX and its supporting regulations may be directed to the Assistant Secretary for Civil Rights, Office for Civil Rights, U.S. Department of Education, or to the University’s Title IX Coordinator, Office of Student Equity & Compliance, Rowan University, Hawthorne Hall, Suite 312, 201 Mullica Hill Rd, Glassboro, NJ 08028, titleIXcoordinator@rowan.edu, 856-256-5440.

For information on the Title IX Sexual Harassment/Sexual Assault policy and grievance procedures, please click here. 

Annual Security and Fire Safety Report

Rowan is committed in assisting all members of our University community in providing for their safety and security.

The Annual Security and Fire Safety Report is available on the Rowan University Police Department (RUPD), Clery Act webpage here. 

The report contains information regarding campus security and personal safety including topics such as crime prevention, RUPD authority/jurisdiction, crime reporting policies, fire safety, disciplinary procedures and other matters of importance related to security on all our campuses. The report also contains information about fire statistics in Rowan University on-campus student housing facilities and crime statistics for the three previous calendar years, including reported crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by the University; and on public property within, or immediately adjacent to and accessible from the campus. This information is required by federal law, Jeanne Clery Campus Safety Act or the "Clery Act" and is provided by the Rowan University Police Department.

 If you would like to receive a hard copy of the Annual Security and Fire Safety Report which contains this information, you can stop by the RUPD Office, located at Bole Hall Annex, 201 Mullica Hill Road, Glassboro, NJ 08028 or you can request that a copy be mailed to you by calling (856) 256-4562 or email: cleryact@rowan.edu.