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Welcome to Rowan University’s Career Site

A top 100 national public research institution, Rowan University offers bachelor’s through doctoral and professional programs in person and online to 23,000 students through its main campus in Glassboro, N.J., its medical school campuses in Camden and Stratford, and five others. The University has earned national recognition for innovation; commitment to high-quality, affordable education; and developing public-private partnerships. A Carnegie-classified (R2/high research activity) institution, Rowan has been recognized as the fourth fastest-growing public research university for three consecutive years as reported by The Chronicle of Higher Education. For more information on Rowan University, click here

All positions are contingent upon budget appropriations. 

Please send any inquiries to employment@rowan.edu 

Senior Business Application Developer (ServiceNow), PSS1

Apply now Job no: 498392
Work type: Regular Full-Time
Location: Glassboro, New Jersey
Categories: Professional

Senior Business Application Developer (ServiceNow), PSS1: 
 
Position description: 
 
Reporting to the Associate Director of Applications and Integrations, the Web Application Specialist will be
responsible for the design, implementation, integration and maintenance of various applications and platforms
supported by Information Resources and Technology. The primary focus of this position will be support of the
University’s ServiceNow environment. This position works closely with a wide variety of IRT and business unit
staff in a collaborative manner to support various needs across the institution, and will represent the Applications
and Integration team on various division and institution wide projects.
Salary and position level will be based on experience and qualifications.
 
Position responsibilities:
 
  • Participate in the technical design, implementation, and maintenance of the University’s ServiceNow infrastructure and associated environment, including integration with external systems.
  • Propose and implement enhancements that will improve the performance and reliability of all systems and services that advance the goals of the organization in accordance with industry best practices.
  • Administration of ServiceNow platform, including scripting, workflow development, bug fixes, theme development, production control, and system upgrades.
  • In coordination with business offices and other team members; gather requirements, define, build and test Service Catalog items and workflows.
  • Create and maintain system documentation, operational procedures and architectural documentation.
  • Troubleshoot, analyze and resolve system issues, documenting problem resolutions.
 
Position requirements:
  • Bachelor’s degree or 4 years equivalent work experience in a technical field. Professional experience may be substituted for education on a year-for-year basis.
  • Four (4) years of professional experience in Web Application Development.
  • Experience with JavaScript (Client and Server Side).
  • Experience with XML/HTML, and CSS.
  • Experience with web services standards including REST and JSON.
  • Experience in application and software development in a team environment, including revision and production control.
  • Minimum of 2 years of experience providing technical support for Enterprise applications in a large environment.
  • Strong analytical skills with excellent problem solving abilities.
Preferred:
  • ServiceNow System Administrator, Implementation Specialist or Application Developer certification.
  • Two (2) years of experience developing in and supporting the ServiceNow platform.
  • Experience with various ServiceNow modules, including Change, Incident, Problem, Project Management, and Service Catalog.
  • Experience with ServiceNow platform components and standard integrations, including MID Servers, Orchestrator, LDAP integration, SSO, and email routing.
  • Experience with SQL (MySQL, Oracle, MSSQL).
  • Experience in scripting or web-oriented languages, including Perl, Python or PHP.
  • Experience with front-end frameworks (Bootstrap, Foundation, etc.)
  • Familiarity with enterprise collaboration tools (Atlassian Confluence, Basecamp, etc.)
  • Working knowledge of networking principles (TCP/IP, DNS, VPN, etc.)
  • ITIL Certification.
 
Position perks:
  • Flexible remote work opportunity. 
  • Excellent retirement benefits with 8% employer contribution.
  • 22 days of vacation time allotted annually with the ability to carryover a full year of accrued time.
  • 15 days of sick time allotted annually with unlimited carryover.
  • Excellent Medical and Dental coverage - low contribution, low copay.
  • Tuition benefits available to you, eligible dependents, spouse, and domestic or civil union partners.
  • Wellness incentives and other programs to help support your work-life balance.
  • Housing incentive program.
  • An inclusive and supportive work environment that values diversity.
  • For a full list of benefits see go.rowan.edu/benefits

Advertised: Eastern Standard Time
Applications close:

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Senior Business Application Developer (ServiceNow), PSS1 Glassboro, New Jersey

 

About Rowan University

A top 100 national public research institution, Rowan University offers bachelor’s through doctoral and professional programs in person and online to 23,000 students through its main campus in Glassboro, N.J., its medical school campuses in Camden and Stratford, and five others. Rowan University is home to 16 individual colleges. For more information on these colleges, please click here.

Rowan focuses on practical research at the intersection of engineering, medicine, science, and business while ensuring excellence in undergraduate education. The University has earned national recognition for innovation; commitment to high-quality, affordable education; and developing public-private partnerships. A Carnegie-classified (R2/high research activity) institution, Rowan has been recognized as the fourth fastest-growing public research university for three consecutive years as reported by The Chronicle of Higher Education.

More Information

Non-Discrimination at Rowan University

Rowan University celebrates diversity and is committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to age, ethnicity, race, religion, sex, gender identity or expression, genetic information, marital status, national origin, (dis)ability status, military status, and other NJ protected classes. Rowan University does not discriminate on the basis of sex in its educational programs and activities, including employment as required by Title IX. Rowan is committed to providing access, equal opportunity, and reasonable accommodation for individuals with (dis)abilities.

To request reasonable accommodation, contact Christy Mroz, Administrative Assistant, OEE@rowan.edu, 856-256-5494. Rowan strongly encourages applicants from underrepresented groups to apply. 

Nondiscrimination at Rowan University: Pursuant to Title IX of the Education Amendments of 1972 and supporting regulations, Rowan does not discriminate on the basis of sex in the education programs or activities that it operates; this extends to admission and employment. Inquiries about the application of Title IX and its supporting regulations may be directed to the Assistant Secretary for Civil Rights, Office for Civil Rights, U.S. Department of Education or to the University’s Associate Vice President and Title IX Coordinator: Monise Princilus, Ed.S. , Associate Vice President and Title IX Coordinator, Division of Diversity, Equity and Inclusion, Office of Student Equity & Compliance, Rowan University, Savitz Hall, Suite 203, 201 Mullica Hill Rd, Glassboro, NJ 08028, princilus@rowan.edu, 856-256-5440.

For information on the Title IX Sexual Harassment/Sexual Assault policy and grievance procedures, please click here. 

Residency Requirements

Rowan University is subject to the residency requirements of the NJ First Act (N.J.S.A. 52:14-7, P.L. 2011, Chapter 70). Any person hired to a non-exempt position shall either have their principal residence in New Jersey or have one (1) year from the date of employment to establish, and then maintain, principal residence in the State of New Jersey. Any person hired to an exempt position shall either have their principal residence in New Jersey, Delaware, Pennsylvania, or New York or have ninety (90) days from the date of employment to establish, then maintain, principal residence in the State of New Jersey, Delaware, Pennsylvania, or New York.

Annual Security and Fire Safety Report

Rowan University is committed to assisting all members of the Rowan community in providing for their own safety and security. The Annual Security and Fire Safety Report is available on the Department of Public Safety website at: https://sites.rowan.edu/publicsafety/_docs/annual_security_report.pdf

If you would like to receive a hard copy of the Annual Security and Fire Safety Report which contains this information, you can stop by the Department of Public Safety Office, located at Bole Hall Annex, 201 Mullica Hill Road, Glassboro, NJ 08028 or you can request that a copy be mailed to you by calling (856) 256-4562 or 4506.

The report contains information regarding campus security and personal safety including topics such as: crime prevention, public safety authority, crime reporting policies, fire safety, disciplinary procedures and other matters of importance related to security on campus. The report also contains information about fire statistics in Rowan University Residential Facilities and crime statistics for the three previous calendar years concerning reported crimes that occurred on campus; in certain off-campus buildings or property owned or controlled by the University; and on public property within, or immediately adjacent to and accessible from the campus. This information is required by federal law, Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or "Clery Act" and is provided by the Rowan University Department of Public Safety.